Cookie Policy

This policy explains how ShipLine uses cookies and similar technologies on the marketing site, authenticated workspace, and customer portal.

Last updated

March 10, 2026

1. What cookies and similar technologies are

For legal purposes, this Cookie Policy is issued by BNB STORE ELEKTRONİK SATIŞ HİZMETLERİ VE TİCARET ANONİM ŞİRKETİ as the entity operating ShipLine, except where a customer-specific contract identifies a different entity.

Cookies are small data files stored on your device. Similar technologies can include local storage, session storage, tokens, SDKs, or device identifiers used for preferences, authentication, security, and measurement.

2. Why ShipLine uses them

To keep users signed in and protect authenticated sessions.

To remember language, theme, and portal or workspace selections.

To support security, fraud prevention, and administrative controls.

To understand reliability and diagnose technical problems.

3. Categories currently used by the service

Strictly necessary cookies and tokens, including authentication and session controls used by the app and customer portal.

Preference cookies, such as language and theme selections.

Security or administrative cookies used to preserve portal access, active organization state, or temporary impersonation and support workflows when enabled by administrators.

Infrastructure-related cookies that may be set by hosting, caching, or load-balancing layers.

4. Examples used by ShipLine

`lang` to remember the selected interface language.

`theme` to remember light, dark, or system theme preference.

Authentication cookies such as provider-managed `sb-*` tokens that keep authenticated sessions active.

`active_org_id` and `active_portal_access_id` to preserve workspace or portal context.

Administrative cookies such as `sa_impersonation` and `sa_prev_active_org_id` when privileged support or impersonation tooling is used.

5. Consent and choice

Where law requires consent for non-essential cookies or similar technologies, ShipLine will request it before setting those technologies. Strictly necessary technologies may still be used where required to operate the service, maintain security, or deliver functions you explicitly request.

If ShipLine later enables optional analytics, advertising, or similar tools, this policy and the consent experience may be updated accordingly.

6. Browser and device controls

You can usually control cookies through your browser or device settings. Blocking certain cookies may affect sign-in, saved preferences, portal access, or other features that depend on them.

7. More information

For broader information about how personal data is handled, read the Privacy Policy. For contractual rules governing use of the service, read the Terms of Service.